“Due to covid preventive measure, All students and Alumni of IKGPTU, visiting regarding apply documents are advised not to visit University till 31st March 2021 or further order. Student Facilitation Center is not accepting any offline documents till 31st March 2021 and further order due to covid 19. All students planning to visit Student Facilitation Center, IKG PTU are advised not to visit University. Please apply online at Support.ptu.ac.in.”

Students Facilitation Center aims to provide Comprehensive services under one roof to the students, of I.K Gujral Punjab Technical University. SFC providing services like Applying and Receiving various documents/certificates related to Examination and Academics departments, through both (online and offline) mode.

SFC providing facility that students can apply and receive their documents from anywhere from the globe. SFC provides an online support portal for students as

http://Support.ptu.ac.in
http://ptuexam.com/support/default.aspx

Note: Due to Covid19, Students are advised to avail the online option for issuance of Documents only

There are two ways to apply documents – Online mode & Offline mode

Please read the GUIDELINES before applying for documents.

1. Online Mode click here for more detail with screenshot

• Log in at support.ptu.ac.in and then sign up to create account.
• Then add your course profile for the required document.
• Select your desired document category.
• Upload compulsory documents and information regarding the document.
• Pay online fee via net banking/master card/credit card/debit card.
• Note down your Document Reference No. and account detail for further tracking of document.
• Message regarding the processing of required document will be sent to student’s online account.
• If uploaded information of document is as per requirements, then Team SFC will dispatch it within
  its given time line and send document dispatch number in student account else, Discrepancy message will
  be sent to student account.

2. Offline Mode (Available for Tatkal service / With Permission for specific Reason)

• For Tatkal service, the student should report before 11:00 am (excluding Saturday, Sunday and Gazetted holidays) at Ground floor, SFC department, IKGPTU, kapurthala. The document(s) will be issued within 7 working hours and additional fee of Rs.1000/- + 18% GST will be charged.
• Visit Student Facilitation Center situated at Ground Floor, CB-1 Building near Gate no. 3 in I.K. Gujral Punjab Technical University Main campus Kapurthala, Punjab.
• Request enquiry for application form regarding required document.
• Attach all the mandatory documents regarding application.
• Documents will be scanned and user name and OTP will be generated on your mobile no which will be used in near future for checking status of query.
• Pay the Document processing Fee (HDFC Bank Facility available in University to submit Fee).
• Application number ( unique query no ) will be provided to check application status on support portal.
• Team SFC will dispatch it within its given time line and communicate the dispatch number on support portal.

Click here to enter Student Support Portal

Click here : To view Verified Document(s) related to Foreign Agencies

Before raising any query, Students are advised to read the GUIDELINES and PROCEDURE to apply for documents.

For any queries, please call at
Toll Free No. –
1800-330-2501

* Call Centre Timing: Monday – Friday (9.30 AM – 4.30 PM)

* Call Centre will remain closed on Gazetted Holidays

* Students can also send their queries at Sfc@ptu.ac.in

For Feedback, kindly Contact to the numbers given below: